At the end of this exercise, we generated over 150 ideas. One person would add an idea, and another person could add a complimentary idea and the chain could continue on. Here we all co-created within a spreadsheet using our HMW statements. The second activity was titled, "Yes And". Whether it was competitors in eSignature or a completely different product altogether, we were able to identify standards and mechanisms that we could reference in ideation. Using the HMW statements from the previous day, we looked for potential UI solutions in existing products. The first activity was titled, "Inspiration". HMW help users seamlessly organize their signed files into the right place in Dropbox?ĭay 2: In order to gather a wide breadth of ideas, we did 3 different activities to get the team (some familiar with designs sprints, others less familiar) into the idea generating mindset. HMW create clear file permissioning and roles that are flexible to user needs?ģ. HMW enable users to quickly find their files and have confidence its the right one?Ģ. Finally, we took those statements and individually voted on three different criteria: most important to customers, opportunity for Dropbox, and demonstrates synergy between platforms.Īfter day one, our main output was the HMW statements:ġ. Through these themes, we identified user problems and developed "How Might We" statements. My researcher, Ximena, and I organized a 3-day design sprint for team members from Dropbox and HelloSign to come together to tackle the question of: How might we create a synergistic Dropbox + eSignature experience that creates value for end users by 2021?ĭay 1: Understand workflows and identify problemsĭay 2: Generate a wide breadth of potential solutionsĭay 3: Identify concepts for higher fidelity explorationĭay 1: With existing research from HelloSign customers as well as eSignature research from Dropbox, we already had a solid foundation of knowledge that we could confidently reference as a starting point.Īs a team, we read through customer quotes and began to group them into themes.
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